This was my first time using K-Motion. they were recommended to my by a friend of mine who said they were great.
Took my jeep into k-motion for an alignment . $89.99 out the door after the alignment, print out reading, and centered the steering wheel. They did a great job - the tech came out and explained everything to me that was wrong and what he fixed. You could tell that he is very good at communicating with customers. Skip sears and go here - sears will try to sell you 6 month and 12 month warranties on their alignments and you can spend $120-$150!
I also sat in the lobby while my jeep was getting worked on. The shop lobby is small so you can hear every word the service advisors (ken and Greg) said. During the 1.5 hours I sat there, not once did I ever hear them push a service or a product on anyone that they didn't need. You can sit in a Grease Monkey or sears for 2 minutes and hear all of that you can stomach. I was really impressed at the honesty they offered to everyone.
One of the guys, Ken, sat with a lady who brought her truck in for an oil change (probably a $30 service) for at least 25-30 minutes talking with her about her vehicle an answering questions she had. Not once did he ever shove an invoice infront of her and ask for her credit card. When she was done talking she was the one that finally said, "ok, guess I'll pay you now!" They were busy to, it wasn't like their weren't phone ringing or people not coming in. He clearly had things to do.
Then Greg surprised me when this little old lady came straggling in the shop with an air tank she wanted filled - and she wanted it filled for free obviously. Right after she walked in, paying customers walked in right behind her, but he didn't hesitate one bit. He kindly told the paying customers, "hang on just a second while I help this lady get some air and I will be right back." I would put money that 9 times out of 10, most shops would have made that little old lady feel like a criminal, but these guys didn't.
These guys are a dying breed. I will definitely be back. Go here if you like honesty, integrity, and what seems to be very reasonable prices.